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    At PVM, we have extensive experience unlocking the power of data and helping our clients achieve their missions in federal, state, and local governments, as well as commercial sectors. In today's data-driven world, organizations across all sectors recognize that their success hinges on harnessing the full potential of their data.

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        At PVM, we use data to make a difference in our communities. We are looking for talented people who thrive working on some of the world’s toughest challenges.

        View our openings to find out how you can join our team.

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            OUR MISSION

            Our goal is to unleash the power of data and connect people to information to make a difference in the communities we serve.

            Meet the Team

              Federal Security
              Agency User Software Training


              CATEGORY:

              Government Contracting

              OVERVIEW:

              The agency's broad investigative authorities are directly related to our country's ongoing efforts to combat terrorism at home and abroad. PVM partnered with them to train users on and support its mission-critical software applications.

              LENGTH: 

              2016-present 

              THE CHALLENGE: USER TRAINING

               

              PVM was tasked to provide initial and ongoing end user training and support services to over 300 Law Enforcement (LE) and federal agency personnel for their platforms and software applications. These applications are used across a range of computers and mobile devices by agency users to aid in the wide range of desired capabilities across the disparate data source environments, providing a plethora of structured and unstructured law enforcement data.   

               

              THE OUTCOME: CRITICAL SOFTWARE AND USER SUPPORT

               

              PVM has provided consistently excellent end user services to support the federal agency software applications. The PVM team created ad hoc classrooms and associated networks to provide end user training and support. PVM’s expertise in law enforcement operations, missions, the tools used to support them, and our ability to effectively communicate across organizational echelons has been integral to the success of their project.

              CUSTOMER FEEDBACK:
              MISSION ACCOMPLISHED

               

              10/10. The agency awarded us a certificate of appreciation at the conclusion of our project. 

              PVM's assistance to the agency, specifically on this project, greatly improved the capability of the agency's mission. It enabled valuable information to be shared timely with both the field and senior leadership. We can't do our work without it.


              - Representative, Federal Security Organization  

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